Dynamo Soccer Club is unique with how we structure our lines of communication. Many questions that parents have can be answered on the Travel Parent's Page, or by following the lines of communication listed below. For this reason, the Dynamo Soccer Club Travel Program asks that parents use the proper timing and proper channels to ask questions and bring concerns to the Director of Coaching. Dynamo Soccer Club expects parents to NOT approach coaches when there are concerns. Here are some of the reasons why:
At any point, you may contact the Director of Coaching at the Dynamo Soccer Club office (804-730-6510 or firstname.lastname@example.org). All administrative and player development details are managed by the Director of Coaching. Here are some of the Director of Coaching responsibilities:
At the beginning of each season, there will be an arranged Parent Meeting at the end of one of the practices. This will be an opportunity to personally meet the coach(s) of your child. The coach will tell you a little about themselves and their personal philosophy.
During the season, if you have a question or concern for the coach, please contact the Director of Coaching who will then arrange a meeting with your child's coach or a phone conversation.
The Team Manager position is a 100% volunteer position. The team manager will send out the weekly reminders as well as game reminders. If you have basic questions regarding games, uniforms, etc. your team manager should be able to help answer these questions. If you have a more detailed question regarding the coach or your player, please contact the Director of Coaching directly.
Parents that wish to address a grievance are asked to email the Director of Coaching first. The Director of Coaching will wait 48 hours after the incident and then promptly call you to discuss the matter. Parents are NOT to approach the coach directly. We feel that, due to the nature of the sport and in dealing with our children that matters can tend to be emotional. The 48-hour period serves as a cool down period for all parties to collect their thoughts.